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Incident Management​

Incident Management​

Main Components

Coming in 2024 Q1



AQUINA is excited to announce the launch of our groundbreaking solution, "Clarity in a Complex World," slated for release in the first quarter of 2024. This innovative platform addresses a wide array of business challenges with a specific focus on enhancing physical security and enterprise incident management.


Our comprehensive solution is designed to empower a diverse range of industries, including airports, transportation, retail, logistics, critical infrastructure, educational facilities, and financial institutions. In an increasingly complex world, "Clarity in a Complex World" provides these sectors with the tools and insights they need to navigate and mitigate risks effectively, safeguard assets, and streamline operations.

Stay tuned for the official release of our transformative solution, poised to revolutionize the way businesses approach security and incident management in 2024.

Real-Time Response, Real-Time Safety

When it comes to responding swiftly to emergency incidents, time is of the essence. Our solution equips field workers with the ability to provide real-time updates using a structured response protocol. This ensures that the right actions are taken and critical information is captured in the moment. The data collected in the field is instantly visible at HQ, allowing for informed decisions and speedy responses.


No More Administrative Hassles

Say goodbye to complicated forms and paperwork. Our solution offers an automated response workflow, guiding users through a clean and simple interface. This ensures that data is captured accurately and timely decisions can be made based on reliable information, eliminating the time-consuming process of manual data collation.


Customer Safety First

Customer safety is paramount during incidents, and our application provides a lifeline. Field engineers can update HQ in real-time from their mobile devices, offering an accurate overview of the situation. This allows you to make informed decisions and provide timely reports, ultimately saving valuable time and resources while ensuring an efficient response plan execution.


Redefining Customer Welfare

We understand the importance of customer and community welfare. Lengthy procedures can delay responses, but our incident management solution enables you to react quickly and improve customer satisfaction during incidents.


What's at Stake

Incidents like gas leaks demand swift and efficient responses, without jeopardizing public and staff safety. Accurate, clear, and detailed information is critical at every stage, whether in the field or at HQ. Key aspects include identifying vulnerable customers, ensuring safety, reconnecting supplies, and providing welfare provisions.


A Two-Pronged Approach

Our incident management solution comprises two essential components: the mobile application and the web application. The mobile app empowers field workers to provide real-time updates and ensures the correct actions are taken, all while capturing vital information. Data from the field is seamlessly integrated into the web app, offering HQ a real-time operational view, live data feeds, and robust reporting functionality for stakeholder engagement.


Efficiency, Safety, and Satisfaction

Our solution empowers you to manage incidents efficiently, reducing resolution time and operational disruptions while enhancing customer satisfaction. Most crucially, it safeguards the welfare of the public and staff throughout the incident, ultimately reducing incident duration and cost, minimizing disruptions for customers, and improving overall welfare.

Elevate your incident management with our solution today and experience a new era of efficiency, safety, and customer satisfaction.

In a world where the rapid response to emergency incidents can mean the difference between life and death, our innovative incident management solution takes center stage. We understand the complex challenges organizations face when it comes to reducing the duration and cost of incident management while prioritizing customer welfare. That's why we've developed a powerful and intuitive system that streamlines the incident management process, providing clear and detailed information at every step.


The Administrative Revolution

Incident management has long been an admin-intensive task, relying on precision and timely communication. Our solution has been meticulously crafted to empower you to manage incidents with ease and effectiveness. Whether you're in the field or at HQ, our flexible solution supports public and staff welfare throughout the incident, and it's accessible on both mobile and desktop platforms.

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